Genesis Crystals are a vital in-game currency in Genshin Impact, used for purchasing exclusive bundles and converting into Primogems for character and weapon wishes. However, when topping up Genesis Crystals via LootBar, the process of using them on PSN isn't as straightforward as in-game purchases. In this article, we’ll explain why you can’t use them directly, how to claim and convert them, and the additional benefits of using Cloud Genshin to streamline your transaction.
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Why You Cannot Directly Use Your Genesis Crystals on PSN After Topping up on LootBar
When you top up Genesis Crystals through a third-party service such as LootBar, the credit is first applied to your mobile version of Genshin Impact rather than your PSN account. This occurs because:
- Platform-Specific Allocation: Genesis Crystals are not shared across different platforms. For example, if your HoYoverse account is registered on PSN (for PlayStation) and you top up via a third party on the web or mobile, the purchased Genesis Crystals will not appear on your PSN directly.
- Cross-Save Requirement: To use Genesis Crystals on multiple platforms, you must enable cross-save. Without linking your accounts properly, the currency remains isolated to the platform where the top-up occurred.
Understanding these limitations helps ensure that you take the proper steps to enjoy your in-game benefits seamlessly.
How to Claim Your Genesis Crystals on PSN After Topping Up on LootBar
If you have used LootBar to top up your Genesis Crystals, you can follow these steps to claim and convert them for use on your PSN:
1. Download Genshin Impact or Genshin Impact · Cloud (Recommended!) on Your Mobile Device.
Official Download Links:
Genshin Impact: https://genshin.hoyoverse.com/en/
Genshin Impact · Cloud: https://cloudgenshin.hoyoverse.com/en-us
P.S. Genshin Impact · Cloud currently is only available in US, Canada, Singapore, Malaysia, Indonesia, Thailand, Philippines, Laos, Cambodia, Bangladesh, and Myanmar.
2. Log In with Your HoYoverse Account
Use the same HoYoverse account that you plan to use on your PSN. If you haven’t linked your PSN account yet, follow the in-game prompts to set up cross-save.
3. Verify Your Genesis Crystals:
Once logged in, check your in-game currency balance to confirm that the Genesis Crystals from your LootBar top-up are visible.
4. Convert Genesis Crystals to Primogems
Within the mobile app, follow the steps provided in the game’s interface to exchange your Genesis Crystals for Primogems. This conversion is key, as Primogems are the currency that appears across all platforms once accounts are linked.
5. Switch Back to Your PSN
Return to your PSN and log in with the same HoYoverse account. You should now see your updated Primogem balance, making your top-up benefits available for use on PSN.
This multi-step process ensures that you overcome the inherent platform restrictions and enjoy a unified gaming experience. And you can also follow our video guide below!
The Advantage of Using Cloud Genshin for Converting Genesis Crystals to Primogems
Genshin Impact · Cloud is a cloud version of HoYoverse's Genshin Impact. Real-time cloud technology allows you to enjoy high quality graphics and high frame rates without having to download Genshin Impact's full game package.
- Space-Saving: Mostly stored on the cloud, the game requires a smaller resource package, saving much-needed space on your phone.
- Download-Free: Doesn't require you to download extra update resources, meaning you can start gaming wherever and whenever you wish.
Utilizing Cloud Genshin can significantly simplify what might otherwise be a confusing process, particularly for users whose phone storage is limited.
With this comprehensive guide, you should now be well-equipped to claim and convert your Genesis Crystals on PSN—even when using a third-party top-up. Enjoy your adventures in Teyvat and make the most out of every Primogem!
The following are some links that may be useful for you:
- Genshin Impact Official Site: https://genshin.hoyoverse.com/en/
- Genshin Impact · Cloud Official Site: https://cloudgenshin.hoyoverse.com/en-us
- Notice on Cross-Save Function Between Account for PSN and HoYoverse Account: https://genshin.hoyoverse.com/en/news/detail/103969
