iTunes gift cards are one of the easiest ways to add money to your Apple ID for buying things like apps, subscriptions, movies, games and other digital content. The way you redeem these gift cards is pretty simple. But sometimes you may get some errors while redeeming them due to a lot of reasons. Three most common errors are “Invalid Code”, “Already Redeemed”, and “This Code Must Be Redeemed in Another Country/Region.”
If you are new to these gift cards then you might be a bit confused when you face these errors. In this guide you will learn more about these errors and how you can easily fix them so that you can save your time and money and enjoy your content without any hassle. If you don’t have one yet, you can easily buy Apple iTunes gift card from LootBar. Once you have done that, follow this guide to know more about the errors.
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Invalid Code Error
If you get an error saying “Your card is not valid” it means that Apple’s system cannot identify your gift card’s code. This error can happen due to a lot of reasons. Here are some of the most common reasons:
- If you make a typing mistake while entering the code manually.
- Some characters can be confusing to read, like “0” and “O”, or “8” and “B”.
- If you try to use an Apple Store card instead of an Apple Gift Card (iTunes card).
- If you have bought a fake card. This usually happens if you buy the card from unauthorized dealers.
How to Fix It
- Enter the code manually and carefully so that you enter each character correctly.
- Double-check similar-looking characters.
- Confirm whether the card says "App Store & iTunes" or "Apple Gift Card" and make sure that you are redeeming it in the correct section.
- Try redeeming through your Apple ID account settings.
- Verify the card was activated at purchase. To do this you can check your receipt.
- If these methods don’t work then you can contact Apple Support. When you are doing this try to keep the receipt and card nearby.
Hopefully if you enter the gift card iTunes code again carefully and confirm the card type, your error will be fixed.
Already Redeemed Error
If you get an error saying “This card has already been redeemed” it means that the card’s balance has already been used by an Apple ID. This error occurs when:
- You redeemed the card earlier but forgot.
- You accidentally shared the code and someone else redeemed it.
- The card was already redeemed before being resold.
- There is a sync or display delay between your device and Apple’s servers
- Sign out and sign in again to refresh your balance
If you want to check if you have already redeemed the card before, first check your Apple ID balance. Then look at your purchase and balance history on all your linked devices. You should also check if anyone else somehow got the code.
How to Fix It
- Refresh your Apple ID login.
- Confirm that the balance didn't already apply to your account.
- Never share your card code publicly or online.
- Keep your receipt and card photo.
- If you think that someone else redeemed your card without your permission, immediately contact Apple Support and ask them to take action.
You will usually get this error if you buy your card from an unreliable dealer. They can easily scam you by selling second-hand cards, so always try to buy from trusted dealers only.
Region-Locked / Country Mismatch Error
You can also get an error saying “This code must be redeemed in a different country or region”. iTunes gift cards are locked by region. This means if you buy a card from one country you cannot use it in another country. You will usually get this error when:
- You have purchased your card from a foreign region.
- Your Apple ID region does not match the card’s region.
- You try to redeem your gift card while traveling abroad, or your account location has changed.
How to Fix It
- Check your Apple ID region in settings
- Match your Apple ID country to the card’s country.
- You can try to request a refund or exchange if you bought the wrong region card.
- You can use a VPN and change your region to your card’s region. But you may face problems in the future if you do this and it is not recommended.
Avoid region-locked issues by confirming the card’s origin before buying them.
Other Errors
By now you know about the 3 most common errors while redeeming your iTunes card. Now we will talk about a few of the other errors. These are a bit rarer than the other 3 but they can still be frustrating.
Card Not Activated
Sometimes when you buy a gift card from a physical store they can forget to activate your card. When you try to activate your card you will get an error saying “Your card is not properly activated”. If this happens, go back to the retailer and ask them to activate your card. Try to keep your bill with you. If the retailer denies anything, immediately contact Apple support with your bill.
Gift Card Code is Unreadable
Sometimes when you buy a physical card it can get so damaged that you won’t be able to read the code properly. And without that code you won’t be able to redeem your card. If you face this problem then try to contact Apple Support with your card details and bill. If your card is valid then they will be able to verify it. You can also go to the retailer where you bought it from and ask them for the details.
Conclusion
iTunes gift card errors can be annoying, but they are easy to fix if you follow the right steps. Check your code, region, receipt, and contact Apple Support if needed.
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